Privacy Policy & Cookies
Privacy Policy
Respect for privacy and the security of our customers' personal data is our priority. The following privacy policy explains how "Pilianidis Electronics" uses the personal data it collects when you visit this website.
Data Controller
The data controller for your personal data is the business "Pilianidis Electronics," located in Ptolemaida, 48 Vas. Konstantinou Str.
What data do we collect, and how do we collect it?
Our business collects data that you provide on the website (e.g., full name, email address, mobile phone number, etc.), in order to define your identity. The business collects personal data that is strictly necessary for the execution of the contract. Only authorized employees (e.g., company staff involved in executing the contract) have access to transaction-related information, and only when necessary (e.g., to process orders). The data are directly provided by you, for example, when you place an order through our website.
In addition to the data provided directly by you, we also collect and process data automatically during your visit to our website via cookies, which you have consented to use. These data include your internet protocol address (IP address), browser type, etc. Further information about the use of cookies can be found in the section below about our Cookies Policy.
Finally, when you subscribe to our newsletter, we collect your email address.
Why we process your data – Legal basis for processing
Our business collects your data for the following purposes:
Processing and executing your order.
Promoting our products by informing you about offers from our store.
Optimizing the functionality of the website.
The processing of user data related to identification, payment details, addresses, etc., is carried out based on the execution of the sales contract. We may also request the collection of data necessary for compliance with legal obligations (e.g., invoice details for tax reasons). For the processing of data related to newsletter subscriptions, product promotions, and the use of specific cookies, the legal basis is your consent.
How long do we retain your data?
We store and retain your data securely for as long as necessary to achieve the purposes of collection and processing, as well as for the period required to comply with the applicable legal framework (e.g., retention of financial data for tax purposes) or to defend our legal rights and interests.
Product Promotion (Marketing) – Newsletter
Our business wishes to send you information regarding products of your interest. To keep you updated with our news, offers, etc., we offer you the option to subscribe to our newsletter by only requesting your email address. If you subscribe by providing your email, we will use it solely for the stated purpose.
If you have given consent regarding product promotions (marketing), you can withdraw your consent at any time.
Your rights as data subjects
Our business wants to ensure that you are fully aware of your rights regarding your data. Every website user has the following rights:
Right of access – You have the right to request access to the information about the processing of your data by the business.
Right to rectification – You have the right to request the correction of any data you believe is inaccurate or to request the completion of any incomplete data.
Right to erasure – You have the right to request, under certain conditions, the deletion of your data from our business.
Right to restrict processing – You have the right to request, under certain conditions, the restriction of the processing of your data by our business.
Right to object – You have the right to object, under certain conditions, to the processing of your personal data.
Right to data portability – You have the right to request your personal data or to request your data to be transferred to another data controller.
If you submit any of the above requests, we will respond within one month of receiving the request. If you wish to exercise any of the above rights, please contact us at our email address info@pilianidis.gr or call us at 24630 – 28244.
Withdrawal of consent – You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Cookies Policy
What are Cookies
Cookies are text files that are stored on your computer or any other electronic device by a website when you visit it. Depending on their type, they help save your preferences, analyze website usage, and allow the customization of ads and offers according to your interests.
More information about cookies can be found on the website: www.allaboutcookies.org.
Types of cookies we use
The cookies used on our website can be categorized as follows:
Necessary cookies – Necessary cookies are essential for the proper functioning of the website, allowing you to browse the website and use its basic features, such as the shopping cart. Necessary cookies do not recognize the individual identity of the user. Without these cookies, the website cannot function effectively.
Functionality Cookies – These cookies allow the website to remember user choices such as username, language, or region, providing improved and personalized features. The information these cookies collect is anonymous and does not track browsing activity on other websites. If you do not accept these cookies, website performance and functionality may be affected.
Performance Cookies – These statistical cookies collect information about how visitors use our website. They help us understand which pages are the most popular and track visitor traffic. All information collected by these cookies is aggregated and anonymous.
Marketing Cookies – These cookies are set by us (first-party cookies) and by our partners on our behalf, such as Google/Google Analytics (third-party cookies). These cookies are used to promote content that matches your preferences and interests. They are used to deliver targeted advertising or measure the effectiveness of an advertising campaign.
You can change your cookie preferences by following the "cookie settings" link.
Changes to the privacy policy
Our business is committed to continually updating the privacy policy to adapt to legal requirements. The last update was made on 20/07/2020.
Contact
If you have any questions regarding our business’s privacy policy, the data we process, your rights, or any other information related to your personal data, you can contact us. The data controller for your data is the business "Pilianidis Electronics," located in Ptolemaida, 48 Vas. Konstantinou Str.
Email: info@pilianidis.gr
Phone: 2463 028 244
Address: Ptolemaida, 48 Vas. Konstantinou Str.
Right to lodge a complaint with the Authority
You have the right to lodge a complaint with the Personal Data Protection Authority if you believe your rights are being infringed in any way. For more detailed information on how to submit a complaint, you can visit the website: www.dpa.gr.